Cancel an order

For most online consumer purchases, you can tell us you wish to cancel within 14 days after delivery, then return the goods within 14 days of telling us. You do not need to give a reason or use our form. Email contact@fabinity.com or call 0208 064 0560. We will confirm the correct return address; please do not send goods to our registered office without return instructions. Our additional 30-day returns offer does not limit your statutory rights.

For the full conditions, exceptions and refund arrangements, read our returns policy. For a faulty item, contact us for support; your rights for faulty goods are separate.

Optional cancellation form

Copy this template into an email or print it and complete it on paper. The postal address below is for correspondence, not an automatic goods-return address.

To: MS-AM ECOMMERCE LTD trading as Fabinity
128 City Road, London EC1V 2NX
Email: contact@fabinity.com

I/We give notice that I/We cancel my/our contract for the following goods:

Goods:
Order number (if known):
Ordered on / received on (delete as appropriate):
Name of consumer(s):
Address of consumer(s):
Signature (only if submitted on paper):
Date:

Delete whichever wording does not apply.